Our Reviews

Certified by AutoVitals

Wil M. from CHARLOTTESVILLE, VA on 8/20/2022 for an auto repair of their Mini and their testimonial is:

"They are amazing front of house to the back. They are VERY thorough and will make sure your car is at it's best before you leave."

Bob T. from CROZET, VA on 6/29/2022 for an auto repair of their Acura and their testimonial is:

"Wonderful service from a helpful and very professional staff."

Bob T. from CROZET, VA on 6/29/2022 for an auto repair of their Acura and their testimonial is:

"Sorry Scott, I meant to include in my initial response that I really like the Auto Vitals summary you all provide with your car inspections. That’s very helpful and informative."

Jim C. from Charlotesville, VA on 6/26/2022 for an auto repair of their Volkswagen and their testimonial is:

"Super friendly, thorough service. Love the detailed PDF they send after analyzing the problem, but before doing the work."

Craig C. from CHARLOTTESVILLE, VA on 6/25/2022 for an auto repair of their Mercedes-Benz and their testimonial is:

"Great personal service!"

Bill R. from 1525, TH on 6/11/2022 for an auto repair of their Jeep and their testimonial is:

"It’s the best place to go for service"

Anonymous from Charlottesville, VA on 5/1/2022 for an auto service of their Jeep and their testimonial is:

"Convenient and customer oriented"

John Lyons S. from Charlottesville, VA on 4/28/2022 for an auto service of their Jeep and their testimonial is:

"They were highly professional and had great customer service. I would recommend anyone who cares about the maintenance of their vehicle to service their car with Scott’s."

Jane G. from Crozet, VA on 4/17/2022 for an auto repair of their Subaru and their testimonial is:

"Excellent. On my way out of town and the air pressure light came on they did a quick check, found a puncture, fixed it and I was back on the road within 30 minutes. Very grateful."

Bo from Charlottesville, VA on 4/6/2022 for an auto service of their Subaru and their testimonial is:

"Scotts Ivy does wonderful work. My 1973 car has over 125,900 miles on it thanks to Scotts Ivy. bo"

Geoffrey F. from Charlottesville, VA on 3/30/2022 for an auto service of their Subaru and their testimonial is:

"Wonderful"

Dick R. from Charlottesville, VA on 3/27/2022 for an auto repair of their BMW and their testimonial is:

"High quality all around. We appreciate Scott's Ivy Exxon's technical skills and friendly customer service focus. We enjoy taking our cars there."

Amy M. from Charlottesville, VA on 1/21/2022 for an auto repair of their Subaru and their testimonial is:

"Amazing place! Everyone was so kind and helpful!"

William from Charlottesville, VA on 12/14/2021 for an auto service of their Subaru and their testimonial is:

"If you're in a bind and local to Ivy, this is the place to go. But $42 to put a single plug in a tire is crazy. Before these owners it was $15. The woman at the counter did sheepishly tell us she had to disclose their rates."

Susan T. from CHARLOTTESVILLE, VA on 12/8/2021 for an auto service of their Land and their testimonial is:

"Great service"

John W. from Charlottesville, VA on 11/17/2021 for an auto service of their Land and their testimonial is:

"Best in town, just good folks to deal with."

Boo G. from Charlottesville, VA on 10/7/2021 for an auto repair of their Lexus and their testimonial is:

"Great and quick service! Super nice people!!"

Sara G. from CHARLOTTESVILLE VA on 10/3/2021 for an auto repair of their Subaru and their testimonial is:

"Very efficient, thorough and pleasant to do business with."

Cindy M. from Charlottesville, VA on 9/19/2021 for an auto repair of their Toyota and their testimonial is:

"Highly recommend them. They are honest, help me to plan for upcoming known expenses"

John D. from Crozet, VA on 9/8/2021 for an auto service of their Mazda and their testimonial is:

"Very professional"

Stephen Paul P. from Ivy, VA on 8/12/2021 for an auto repair of their Chevrolet and their testimonial is:

"Very professional and competent. These folks know cars and trucks and SUV's! I was very impressed with the Vehicle Condition Report with photos that they provide showing clearly the problem areas and repair work that needs to be done. I like too how comprehensive their final report is that clearly shares what was done and at what cost. I like too that even prior to any work being done, Scott's Ivy Exxon's Team shared the vehicle report and suggested repairs along with estimated costs & prices for each repair and service. I highly recommend them and I actually look forward to my service visits with them."

Vera V. from Charlottesville, VA on 8/7/2021 for an auto repair of their Toyota and their testimonial is:

"They're awesome!"

Cathey P. from CROZET, VA on 8/3/2021 for an auto service of their Mazda and their testimonial is:

"You are the best!"

Jim C. from Charlotesville, VA on 7/28/2021 for an auto service of their Volkswagen and their testimonial is:

"Fast, efficient and thorough service. Love the email/text contact service with pictures showing everything they're doing."

Harold B. from Charlottesville, VA on 6/3/2021 for an auto repair of their GMC and their testimonial is:

"Professional service but over-diligent in satisfying state inspection requirements (didn't need a new mirror!)."

Lucy B. from Charlottesville, VA on 5/28/2021 for an auto service of their Toyota and their testimonial is:

"Their quality of work is unmatched by anyone and their customer service is phenomenal."

Rick R. from Crozet, VA on 5/16/2021 for an auto service of their Ford and their testimonial is:

"Prompt and friendly service"

John F. from Charlottesville, VA on 3/27/2021 for an auto repair of their Saab and their testimonial is:

"I'd tell them it's a great place to have your vehicle serviced. Very thorough, very professional."

Mickey from Charlottesville, VA on 3/23/2021 for an auto service of their Saab and their testimonial is:

"They are efficient, reliable and friendly....with everything"

Mickey K. from Charlottesville, VA on 3/15/2021 for an auto service of their Toyota and their testimonial is:

"I would say that this place is the absolute BEST find! Scotts Ivy Exxon goes beyond the helpfulness that you might ever expect and handles each customer as if they are pure gold. They keep you informed when they do recommend work and you can trust them. Go to them for not only gas but any type of service. Very competent!"

Anonymous from Charlottesville, VA on 2/21/2021 for an auto service of their Toyota and their testimonial is:

"Excellent customer service, easy to get ahold of and get detailed/helpful information fast. Very quick turn around with my repair. Provided with very thorough check-up on my vehicle at no additional cost."

Stephen G. from CHARLOTESVILLE, VA on 2/16/2021 for an auto repair of their Toyota and their testimonial is:

"Service is courteous, efficient, competent and very customer-oriented. COVID safety measures are top notch! Shuttle service is exemplary. Communication is the best I've experienced with any service provider - 21st. Century."

Wyatt O. from CHARLOTTESVILLE, VA on 1/20/2021 for an auto repair of their BMW and their testimonial is:

"Great service and good people"

Pam L. from Schuylar, VI on 1/18/2021 for an auto repair of their Honda and their testimonial is:

"They are THE BEST service center I have ever used!"

Anonymous from Charlottesville, VA on 1/18/2021 for an auto service of their Honda and their testimonial is:

"I would tell anyone that if they were looking for quality work and exceptional customer service, they should definitely check out Scott's Ivy Exxon."

Steve C. from Charlottesville, VA on 1/13/2021 for an auto service of their Honda and their testimonial is:

"Very honest and capable mechanics. We have three vehicles — including a 1994 Ford Ranger — that Scott and his team keep in tip-top shape."

Andrew R. from Charlottesville, VA on 12/13/2020 for an auto repair of their Jeep and their testimonial is:

"Timely, robust advice. High customer service. A little pricey."

Anonymous from Charlottesville, VA on 9/22/2020 for an auto service of their Jeep and their testimonial is:

"Capable and conscientious staff - great thoughtful service."

Leslie S. from Charlottesville, VA on 9/17/2020 for an auto repair of their Honda and their testimonial is:

"The folks here are always ready to help and are knowledgeable."

Anonymous from Charlottesville, VA on 9/13/2020 for an auto service of their Honda and their testimonial is:

"They do good work and are extremely service oriented."

Lorie from Charlottesville, VA on 8/26/2020 for an auto service of their Honda and their testimonial is:

"The best I've had in a long time"

Joe C. from Charlottesville, VA on 8/12/2020 for an auto repair of their Jeep and their testimonial is:

"This is the most exemplary auto shop I have ever used or come across. Their diagnostics and reporting are incredible—their report identifying errors in my brake installation greatly aided in getting the prior shop to reimburse me for their faulty work. They advise in things you can hold off on and their prices are competitive (significantly lower than the dealership for a specific repair I had done). Most importantly, they actually fix the problems with your vehicle. They also somehow maintain a 5 star google review. That seems impossible for an auto shop, but to read the reviews. Taking your vehicle to Scott’s is the best thing you can do for your vehicle and peace of mind."

Erin from Charlottesville, VA on 8/6/2020 for an auto service of their Jeep and their testimonial is:

"FANTASTIC!"

David B. M. from Charlottesville, VA on 7/30/2020 for an auto repair of their Toyota and their testimonial is:

"Great place"

Stephen P. from Ivy, VA on 7/20/2020 for an auto repair of their Chevrolet and their testimonial is:

"Excellent communication and detailed information. They take the guesswork out of car repair!"

Donald W. from Charlottesville, VA on 7/5/2020 for an auto repair of their Toyota and their testimonial is:

"Great quality of work and customer service"

Jan C. from CHARLOTTESVILLE, VA on 6/28/2020 for an auto repair of their Hyundai and their testimonial is:

"Great!"

Arun K. from Charlottesville, VA on 6/16/2020 for an auto service of their Hyundai and their testimonial is:

"Absolutely professional and time bound with expert skills. Charlottesville is lucky to have Scott's ivy."

Dave M. from Charlottesville, VA on 5/11/2020 for an auto repair of their Toyota and their testimonial is:

"They are excellent"

Latisha H. from Waynesboro, VA on 4/29/2020 for an auto service of their Honda and their testimonial is:

"Went above and beyond"

Kishor P. from Charlottesville, VA on 4/23/2020 for an auto repair of their Toyota and their testimonial is:

"The best care and service"

Mike from Charlottesville, VA on 4/20/2020 for an auto service of their Toyota and their testimonial is:

"This shop really cares and goes above and beyond to ensure customer satisfaction."

Goger from Charlottesville, VA on 3/23/2020 for an auto service of their Kia and their testimonial is:

"great people & service!"

Melanie J D. from Charlottesville, VA on 3/8/2020 for an auto repair of their Honda and their testimonial is:

"Unbelievable customer service, pleasant and patient in explaining service. Follow-up text system informs immediately when ready for pick-up."

Lucy B. from Charlottesville, VA on 2/27/2020 for an auto repair of their Toyota and their testimonial is:

"The work and customer service are excellent."

Irene P. from Charlottesville, VA on 11/4/2019 for an auto service of their Toyota and their testimonial is:

"Great customer service with that old town feel you don’t find anymore."

Maryanna W. from Charlottesville, VA on 11/4/2019 for an auto repair of their BMW and their testimonial is:

"Scott's Ivy Exxon is a good place to service your car with friendly staff people and reliable service."

Stacie D. from Charlottesville, VA on 11/4/2019 for an auto service of their Toyota and their testimonial is:

"Great service, friendly people...I wouldn't take my car anywhere else!"

Nassima from Charlottesville, VA on 11/1/2019 for an auto service of their Toyota and their testimonial is:

"It is the best more reliable service in town"

Anonymous from Charlottesville, VA on 10/31/2019 for an auto service of their Toyota and their testimonial is:

"Perfect. Highly recommended"

Heather M. from Charlottesville, VA on 10/23/2019 for an auto repair of their RAM and their testimonial is:

"Great customer service! Jason kept in contact with me regarding every detail of my vehicle's repair. Definitely a great place to have your vehicle serviced and repaired!"

Lou E. from Charlottesville, VA on 10/21/2019 for an auto repair of their OTHER and their testimonial is:

"I would give them a glowing response which is how I always feel about the quality of service I receive."

Bill R. from Charlottesville, VA on 10/20/2019 for an auto service of their Porsche and their testimonial is:

"Good people with excellent service."

Lucy B. from Charlottesville, VA on 10/20/2019 for an auto service of their Toyota and their testimonial is:

"I would tell them that my family always uses Scotts Ivy Exxon and that they are awesome."

Anonymous from Charlottesville, VA on 10/15/2019 for an auto service of their Toyota and their testimonial is:

"Excellent work and documentation. Customer always kept "in the loop" about required services and recommended services."

Julia Jeannette M. from Charlottesville, VA on 10/14/2019 for an auto service of their Mercury and their testimonial is:

"Great, dependable service."

Liz R. from Charlottesville, VA on 10/10/2019 for an auto service of their Mercury and their testimonial is:

"Excellent"

Susan V. from Charlottesville, VA on 10/10/2019 for an auto service of their BUICK and their testimonial is:

"Excellent service all around. First time I was ever provided such detailed information, including pictures, to guide my decisions."

Pablo P Y. from Charlottesville, VA on 10/1/2019 for an auto repair of their BMW and their testimonial is:

"Very nice people very good service."

Anonymous from Charlottesville, VA on 9/26/2019 for an auto service of their BMW and their testimonial is:

"That they went above and beyond"

Ian R. from Charlottesville, VA on 9/25/2019 for an auto service of their Porsche and their testimonial is:

"Fine work no fuss"

Jean from Charlottesville, VA on 9/24/2019 for an auto service of their CHEVROLET and their testimonial is:

"Excellent service and nice people"

Joel H. from Charlottesville, VA on 9/18/2019 for an auto service of their CHEVROLET and their testimonial is:

"Cordial, efficient and thorough. Provides excellent overview of vehicle along with proposed repair estimates so planning for execution of repairs can be done in advance."

09/19/19 from Charlottesville, VA on 9/17/2019 for an auto service of their CHEVROLET and their testimonial is:

"Very conscientious and knowledgeable. And they are most helpful in terms of working with my weird schedule - that means a lot to me given my odd hours and needs. They are the “go-to-place” in my opinion for all my car care."

Steve H. from Charlottesville, VA on 9/9/2019 for an auto service of their Honda and their testimonial is:

"I would say this is the very best shop in town. I could not be happier. They are both skilled and offer unsurpassed service."

Carl B. from Charlottesville, VA on 1/24/2019 for an auto service of their Honda and their testimonial is:

"Great service, as always!"

Carl B. from Charlottesville, VA on 10/25/2018 for an auto service of their Honda and their testimonial is:

"outstanding service, caught mistakes, fixed 'em, testing of the vehicle for anything wrong is superb, good tires, great shuttle help"

Carl B. from Charlottesville, VA on 10/22/2018 for an auto service of their Honda and their testimonial is:

"Excellent, as always. The club card is a great way to go. Super service, super investigation of the car, heading toward 130,000 miles, still going strong."

Maria W. from Charlottesville, VA on 8/22/2018 for an auto service of their Honda and their testimonial is:

"Thank you for spending the time you all did on my car even though the windshield wiper problem was not fixed, I know you all spent time and used techniques to best figure out the problem. I really appreciated having everything numbered in order based off how I should get things done in the future when it?s due time. I love this place for its convenience and they?re always available to take a look and work on my car. I will always stay a customer!"

Jeanne J. from Charlottesville, VA on 8/20/2018 for an auto service of their Honda and their testimonial is:

"It's great to have a service station I trust to work on my vehicle!"

Lisa G. from Charlottesville, VA on 8/16/2018 for an auto service of their Honda and their testimonial is:

"Excellent service and timely repairs."

Stephen P. from Charlottesville, VA on 8/2/2018 for an auto service of their Honda and their testimonial is:

"Great service and attention to detail. Very helpful and they work hard to get Job done right the very first time."

Sharon A. from Charlottesville, VA on 7/19/2018 for an auto service of their Honda and their testimonial is:

"The service provided by Scott's Ivy Exxon was amazing. They were polite, accomodating, and most of all, honest! I would definitely recommend them and will trust them to work on my vehicle again."

Amy U. from Charlottesville, VA on 7/13/2018 for an auto service of their Honda and their testimonial is:

"Quick & Communicative"

David & Muss B. from Charlottesville, VA on 7/12/2018 for an auto service of their Honda and their testimonial is:

"A little disappointed in scheduling issues but all was resolved in the end"

Don & Hannah Hess B. from Charlottesville, VA on 7/9/2018 for an auto service of their Honda and their testimonial is:

"Excellent service. Thorough and knowledgeable staff."

Cindy & Ed W. from Charlottesville, VA on 6/28/2018 for an auto service of their Honda and their testimonial is:

"These folks are TOP Notch! They know what they are doing and they do it well. They are prompt, courteous and thorough. They are busy-- as most A+ folks are. .... And reasonably priced! Thank you Scott's Ivy Exon!"

Carl B. from Charlottesville, VA on 6/21/2018 for an auto service of their Honda and their testimonial is:

"all service was great! super crew...will come back for my next oil change, and more! inspection was great"

John M W. from Charlottesville, VA on 6/14/2018 for an auto service of their Honda and their testimonial is:

"The team at Scott's Ivy Exxon did a fantastic job in getting my son's Versa through inspection, fixing the headlight lens that had been damaged by a deer encounter and making sure the vehicle was safe and sound. They are honest, efficient, and reasonable. I will use them in the future."

Bob R. from Charlottesville, VA on 6/4/2018 for an auto service of their Honda and their testimonial is:

"Very good service and people."

Beverly T. from Charlottesville, VA on 5/24/2018 for an auto service of their Honda and their testimonial is:

"Great service, friendly reliable staff, a ride to and from, impressive diagnostics!"

Dr. Brian W. from Charlottesville, VA on 5/17/2018 for an auto service of their Honda and their testimonial is:

"Good people"

Steve H. from Charlottesville, VA on 4/19/2018 for an auto service of their Honda and their testimonial is:

"Great service, as always!"

John & Claire M. from Charlottesville, VA on 3/22/2018 for an auto service of their Honda and their testimonial is:

"Great work - timely delivered. Very thorough."

Leann B. from Charlottesville, VA on 3/15/2018 for an auto service of their Honda and their testimonial is:

"As always incredible service and price from an amazing team"

Scott's Ivy Exxon

4.9

Based on 144 reviews

review us on

Beth Sarosiek

18:53 04 Jun 20

Scott's Ivy provided excellent service during my most recent oil change and inspection service. They provided timely... and detailed information - sending a full report for my vehicle over text and email. They gave cost comparisons and options and did not try to talk me into any unnecessary services or items. They took all of the COVID health precautions to make me feel safe and well cared for. I appreciate all that they did and will DEFINITELY return the next time our family vehicles need repair/maintenance. Thank you!read more

Molly Boylan

14:46 24 May 20

I was happy with the ease of scheduling, courteous service, and communication. The service check-in form is great! I... was informed of a factory recall on my vehicle, and the team accommodated my request for completing the work early in the day. I’ll definitely return here.read more

stephen plaskon

14:52 21 May 20

Recently found that a Ride Control Sensor Arm had to be replaced on my Suburban. Scott and his crew worked really hard... to find the right part, order it, get it delivered and installed in a most timely and professional manner. This wasn't a huge job but was time consuming and required a lot of attention to detail and perseverance - two really good qualities to have in a service business like car repair. Scott's Ivy Exxon has an abundance of both! I highly recommend them!read more

Stephanie Corpolongo

19:19 09 May 20

Scott's has always taken great care of my cars. I feel I can trust their suggestions and know the work is actually... done!! We definitely trust Scott's with our car's wellbeingread more

Amanda Daniero

15:20 09 May 20

Local family owned business with great service! Always trustworthy and excellent communicators. I’ll never take my cars... anywhere else.read more

Emily Peterson

21:50 29 Apr 20

They were kind, efficient and kept me updated through the whole process. At the end they have me pricing on my deferred... service so I could be prepared financially to have the work done later.read more

Linda Harrison

14:18 25 Apr 20

Scott and his crew are the best! Always there when I have a question/concern about my car. Easy to make appointments.... They take the time to discuss their findings during service appointments. They are all friendly, organized and always helpful... highly recommend!read more

Stephen Rutherford

10:28 09 Apr 20

I have been part of the Scott’s Ivy Exxon family for about 3 years now. When it comes to automotive care, I find that... you continually second guess your decisions and I would do the same...until I went to Scott’s. I feel confident every time I leave their shop.I trust them and never leave feeling uncertain.They do an amazing job of creating the feeling of family values and appreciation of your business with modern technology.Two thumbs up!!read more

April Bean

13:18 05 Mar 20

Came in with a leaky tire. I was in and out in 20 minutes. Everyone was so kind!

johnny bates

15:40 04 Mar 20

Courteous, professional staff. Prompt notifications on status of vehicle and a detailed analysis of conditions found... upon inspection of vehicle. Very nice work.read more

Denise S

16:19 01 Mar 20

Excellent service, took the time to find different price quotes for the repair of my vehicle. Turn around time to... finish work was quickly done.read more

Stephanie Goodwin

17:44 07 Nov 19

Glad to rediscover Scott's after they moved from Barracks area to Ivy several years ago. The entire staff is a... pleasure. Everything they do is transparent with photos and a full report ranking the importance of any work that needs to be done.read more

Jenna D'Ippolito

22:19 30 Oct 19

I loved how informative Jason was when scheduling, dropping off, and picking up my vehicle. I love the email full of... pictures showing what they saw and can fix while they were going through my state inspection.read more

Bob

09:22 23 Oct 19

Scott runs a class act shop! They are incredibly thorough at letting you know your vehicles health and what servicing... is recommended. Friendly and helpful! My kind of business!read more

Lisa Winters

13:21 16 Oct 19

They were professional, courteous, and transparent, and also saved me money. I will recommend them and use their... services in the future.read more

Rencie Schmidt

12:36 16 Oct 19

Everyone who works at Scott's Ivy Exxon is so nice, and (more importantly) knowledgeable. I wish I could say the same... for the dealership where I used to have my car serviced. From now on, I'll be taking my car to Scott's,read more

Mary Anderson

17:50 04 Oct 19

Scott’s is an amazing place to have your car serviced. This is my second experience with them. The first time was for... an inspection. This go-round was for an oil change and filter replacements. The customer service is wonderful and the transparency and attention to detail are greatly appreciated. I love the reports and pictures. So helpful.read more

Nancy Bauer

22:45 01 Oct 19

Very detailed and fair in their evaluation of vehicle. Pricing better than most!!! Will definitely go back for... their honest work.read more

Thierry Drapanas

23:21 24 Sep 19

We've been very happy with the service we've received at Scott's Ivy Exxon.The staff always is friendly and efficient... in their service of our vehicles.They let me know when my state inspection is due before I remember, which is very helpful!!!!read more

Bill Lowe

10:26 01 Aug 19

Professional honest and very experienced in all aspects of the business.

Carl Briggs

17:55 25 Jul 19

Scott and his folks worked me in, inspection, everything approved. And polished the headlights. Great work, all!

hoospoodles

14:23 20 Jun 19

excellent service they have a really nice drop off and pick up service

Nancy Webber

15:44 03 Jun 19

Love, love, love these guys!! They are professional, friendly, fair, helpful and flexible. I have been with them for... over a decade and wouldn't take my car anywhere else! They feel like family and treat you that way!!!!!read more

Johnny Zayas

16:04 05 Apr 19

We've been taking our vehicles here for a few years, can't recommend them enough. First class customer service, family... atmosphere, and honest! There have been a number of times they could've charged us more or lie about doing work we asked for.....they always call and inform us that the work isn't required etc... Scott and Jason are fabulous to deal with but, so are the other staff they have, a true family. They have a loyalty program that saves you money from work done and VA inspections. Great folks!read more

Alena H

15:23 14 Mar 19

An absolute gem. I started going to Scott's Ivy on the recommendations of several friends and colleagues who are... long-term customers, and feel very lucky to have a shop that I trust. I've been in-and-out for unplanned repairs in less than 15 mins; I've also used their shuttle for scheduled service and it's great. The owners are lovely, and the staff as well. Finding a shop that is honest, knowledgable, and affordable is no small thing. I recommend Scott & Co without reservation.read more

Linda Bell

14:44 09 Feb 19

The personnel at this business are knowledgeable, very pleasant as well as highly skilled. They have given me... excellent service at reasonable rates and warned me of incipient problems with my vehicle. I highly recommend them.read more

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